How to Track My Order?

Introduction

First of all, We Apexstone Gas Springs greatly appreciate your recent purchase! We understand the excitement of awaiting your order and want to ensure a seamless and convenient tracking experience for you. To help you effortlessly monitor your package’s journey, follow our step-by-step guide below.

How to Track My Package?

Step 1: Order Confirmation Email

Once we’ve processed your order, most are in 3 business days, keep an eye on your inbox for an email titled “Your Apexstone order #XXXX is on its way” from the email address [email protected]. This email contains crucial details about your purchase, including the product name, order time, price, shipping method, shipping address, and most importantly, your tracking information.

Step 2: Locate Your Tracking Information

In the email, find the section dedicated to tracking your order. Here, you’ll discover two essential pieces of information – the tracking number and a track button. To update your package status, just click the “Track” button and then a new page will be opened to inform you about your package’s status in real time.

How to Contact for Additional Support?

If you encounter any issues or have questions about your order, our customer support team is ready to assist you. Simply reply to the order confirmation email or reach out to [email protected], and we’ll promptly address your concerns.

Conclusion

At Apexstone Gas Springs Shop, we value your satisfaction and aim to make your shopping experience as smooth as possible. Tracking your package should be effortless, and with our user-friendly guide, you’ll be well-equipped to stay informed every step of the way. Thank you for choosing us, and we look forward to delivering your order to your doorstep soon!